We love to see all of our clients in salon, but due to a high demand for our appointments, we would like to politely inform you that the following cancellation policy will apply,
48 hours + notice - no charge
24 hours notice - 50% of appointment fee charged
12 hours or less/ No show - 100% of appointment fee charged
We fully understand that circumstances change but as you can appreciate we are a business and we cant always fill the space at last minute. This charge will need to be paid before we confirm any future appointments, we may also require a deposit up front for future appointments.
We endeavour to provide an efficient, flexible service at all times and appreciate your co-operation.
We would like to thank you for your loyalty and acknowledgement of this notice.